How to return the lost e-mail with downloaded ZIP archive?

Published: October 10, 2020

We have two variable interpretation in situation, when e-mail with downloaded ZIP archive is don`t transferred or lost by client.

Variant A. Technical trouble

If client of service don`t have the e-mail with chosen vector image plus extended license as result of actions on web service, you should write the detailed message in Help & Support to support@bundlespace.com.

In details of message please send the full data: your name (registered in form of extended license), e-mail, chosen images, time of payment and ID of transaction, summ of payment.

We will check the situation for correct answer in case of technical trouble.

Variant B. Client`s mistake

If client as mistake do action to delete the e-mail with downloaded images, this action is done by client after complete the procedure of working web service BundleSpace(.com).

In case of client`s mistake, we can`t to return or resend the chosen image with extended license, because the delete (lost) of e-mail done on client`s side without destructive action from web service BundleSpace(.com).

Hello! Сan I help you?Choose topic from list.
Search images in catalog Activate promocode to discount Open Help & Support Ask your question View tutorial video Preview the vector graphics
Ask your questionAnswer will be in the next 24 hours.
Main questionsPlease, choose from list.
Ask question
Tutorial videofor premium graphics
Brief video about microservice Premium Graphics for Design of Logotype
Ask question
Go to search of images